If you’re hiring a third-party inspection company (like Insight), you should certainly consult with them to get an idea of the most common defects they put onto their checklists for similar products. Should You Rely on Your Third-Party QC Company to Develop Your Defect List? For more information about defect classification, read this article. Once you have a list of potential defects, you should divide them into three categories: minor, major, and critical defects. Some defects are more severe than others - a wood splinter can cause injury, so it’s more severe than a small scratch or dent. You should also consider any issues that you had with your samples during the sampling process. If you haven’t, you can try looking through customer reviews for competing products. If you need inspiration and have sold the product before, you can reference customer complaints and issues that have come up in the past. Start by thinking about your product’s specific characteristics and what types of defects might occur with it. For example, if you’re making wooden furniture, you might be concerned about splinters, and if you’re selling electronics, you might be worried about incorrect voltage. Different types of products are prone to different defects.
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